As farmers ourselves, we know the hardships that farmers face and we know they deserve a higher price per litre for the milk they produce. That’s why we’ve put our business under the microscope to identify ways we can save money and pay our farmers more!
One way we have identified to save money is to change over to a new type of recyclable PET packaging for our milk. At present we use a square 2 litre HDPE bottle. It is expensive and has to be blown and trucked up from Brisbane and isn’t easy to recycle.
We care about the environment as much as you do and have been looking at a whole range of alternatives. We’ve looked at waxed cardboard, a chalk based pouch, glass and even milk vending machines.
It’s a big change for all of us and we wanted to make sure we got the right fit. As a team we came up with a list of desirable traits that we knew you would want and would work for us too. These included:
- Recyclable in Australia or even re-washable – to keep them out of land fill.
- Light and user friendly
- Can be packed on our existing packaging equipment
- Food Safe so there are no quality issues
- Possibly compostable
- Look good and differentiate our products from the cheaper $1 per litre milks.
- Compact and the ability to make them on site at our farm;
- Affordable for us and you
Glass:
Glass was our first choice. We know how passionately you feel about glass and at the beginning it felt like the right fit for us as well. However as we dug into our research we began to question ourselves.
Not only is glass expensive to buy it’s expensive to transport as well. It’s a heavy material, so lots of energy was going to be used to transport it. The cost of our milk would have had to have gone up to cover the cost of the glass as well.
We considered washing and reusing the glass bottles, however we are a long way away from most of our stockists. If we were to reuse the bottles then it would be very expensive to collect, wash and sterilise the bottles before reusing them. Not to mention the huge amounts of water, detergent and heat needed to clean the glass to a food safety standard. We worked it out and this process would consume more energy than it takes to make a plastic bottle.
I worried about the damage those bottles could endure during transportation and the chance of glass chipping and pieces falling unseen into our milk. Or the broken glass that could end up on the pack room floor!
Waxed Cardboard:
Our second option was waxed cardboard containers. However this packaging consists of a plastic and cardboard composite that is neither recyclable nor compostable. While they are cheap to transport they need specialized packaging equipment which we don’t currently have. We drew a line through this option.
Chalk Pouches:
The chalk based plastic pouches were tempting. Each pouch is made from 70% chalk but the rest is plastic. This means they are unrecyclable because they are also a mixed composite. It would have also meant buying specialist packaging equipment. This option was ruled out too.
Vending Machine:
Vending machines were a great fit, and we travelled all the way to New Zealand to check them out. The draw backs were the cost ($60,000 for one vending machine per store) and our ability to get them accepted into stores. There were also safety issues to iron out to ensure the integrity of the product and hygiene on site. So as much as we still love this option it will need to wait until the costs of machinery are less prohibitive and we can ensure the integrity on the milk is maintained on site.
Compostable Packaging:
This one interested us a lot, but compostable packaging is not compatible with liquids as it begins to break down the packaging. Compostable packaging also makes a mess of other recycling processes if it’s put in the recycling bin and it needs a special environment to compost compostable plastics. We will watch this space as new innovations come to light.
Finally we revisited plastic to see if there was a more environmentally friendly type of plastic. Surprisingly we found a product that ticked virtually all of our boxes.
PET bottles are recyclable in Australia, are light, food safe, and they work on our existing packaging equipment. They have the ability to be recycled up to 6 times for reuse into bottles and so that is definitely better for the environment. There are also facilities opening in the region to handle this type of recycling.
Best of all they can be transported as a small tube and can be blown on site which means our milk will be truly farm to shelf with our bottles being made on site, This is especially beneficial in Far North Queensland where freight costs are huge.
The only challenge and is that it requires a change to our sizing as a 1.5 litre bottle is the biggest size our new blow moulder can blow. So we will be converting our 2L size to 1.5L and our 1 Litre size to 750ml. It will certainly mean some changes for us all, but we thought the benefits far outweigh any negatives.
The sustainability of our farmers in the community is extremely important to our food future. One of the important benefits of this change is that the savings we make on our packaging will enable us to pay our farmers more.
We truly want to be a sustainable dairy and we will continue to research more sustainable packaging methods as new technology becomes available. For us, PET bottles is the first step on the road to a sustainable packaging future.
So look forward to seeing a new 1.5 litre bottle of milk on your shelf soon.
Still have questions? Drop us an email, or give us a buzz, we’ll answer your questions as best we can!
Go for it. We will still buy your milk
Thanks Stephan! We are pretty excited about the change! 😁
I’ll still keep buying mungarlli milk and yogurt
Just wished Australia would convert to hemp and tetra packs.ALL plastic is a health issue
Hey Mark, we didn’t realise hemp packaging was a thing! We’ll have to continue investigating!
Can’t wait for the new PET packaging and unchanged quality product.
Huge congratulations for your initiative and innovative thinking and acting upon it
Thanks, Barbara, we really appreciate your understanding! It’s going to be a big change but we are pretty excited about it!
Fantastic, I sometimes struggle to use 2 litres of lactose free by the date. AND the containers are a bit more sustainable.
It is good to see the new size will work for you, thanks for the feedback!
Not a very good move i buy 5 two bottles a week now I’ll have a frig full of bottles to many not happy with that idea at all i hope the price doest change with volume.
Hey Mitch, thanks for sharing your opinion! The good thing about it is that we can listen and do something about it! This discussion has really highlighted the need for a bigger container for our milk. We will continue to research a way we can offer our milk in a bigger container!
Not a good change for us. We buy 2 to 3 2lt bottles a week and freeze couple ( as we live out of town). Bought the 1.5lt (only a dollar off for 1/2 a litre less??!!) and froze it. New bottle does not freeze well. Bottom blows out and won’t stand up when defrosted – falls over easily, is very unstable. Very annoying and inconvenient. Unfortunately might have to change to another brand due to this problem. Disappointing. Love the milk but packaging has now become not practical for us. Price is a bit cheeky too.
Hey Jodi, thanks for sharing your feedback! It’s a bugger to hear that the bottles don’t freeze well – we will have to look into that! We will be offering a 3L bottle of our milk for those that want to buy our milk in bulk. We’re investigating options and will keep everyone in the loop!
We hear your concerns in regards to the price increase but this is the first price increase we’ve had in over 4 years. This change also means we will be paying our farmers more so that we can guarantee that our farmers are getting a good farm-gate price that will see them here long into the future producing milk of the highest quality.
Great info very informative thankyou
Thanks for taking the time to read it Leanne! The research we did offered different information to our assumed views on sustainability so we knew we had to share our thought processes!
I buy mungalli 2 litre milk have done for couple years! What is price comparison for your drop to 1.5 litre to 2 litre?
Hey Kelly, great question! Our recommended retail price (RRP) was $5.90 for a 2L bottle of milk. The RRP for our 1.5L will be $4.99 😊
Same price as 2ltrs? Will support you guys but not if I’m going be ripped off, too many companies doing this.
Hey Michael, thanks for asking! Our recommended retail price (RRP) was $5.90 for a 2L bottle of milk. The RRP for our 1.5L will be $4.99 😊
Will these bottle be accepted at the cash for containers recyclable point. I take lots out to be recycled and if the containers are worth the 10cent refund I’m in.
Hey Narelle, what a fantastic question! At present plain milk containers are not accepted by the container deposit scheme – though we don’t really understand why… However PET is fully recycle-able and can be reused numerous times as rPET plastic which is one of the reasons we chose this material! 😁
Love your milk and refuse to buy the ‘cheap’ alternatives. When all our farmers have walked off the land the govt. will say ‘duh, how did that happen’. As my husband doesn’t drink milk it’s just me, but I normally buy the 2ltr, decant into smaller volumes and freeze – works fine. Will continue to support your enterprise.
Thanks Lindsey! It’s great to hear your feedback on this change and that the smaller containers will work for you 😁
Thanks for the info!! We love your milk and products.
We buy at least 4litres a day, we will continue to do so – your environmental concerns are truly appreciated up here in FNQ.
Support local business all the way 🙏
Thanks Jo! We’re also investigating 3L milk bottle options so hopefully that will be more beneficial for your household! 💚
Great idea and a great product.
Thanks Jenny! 🥰
Great work. Love your products and your ethical vision.
Thanks Martin, that means a lot to us! 💚
Why not a vending machine at the shop so locals can got their own
Hey Cytrina, the vending machine was one of our favourite options! However the cost per vending machine is huge and the stores have to be on board too! Not to mention the cleaning procedures involved that would have to be carried out by supermarket staff to ensure the integrity of the product and hygiene on site. We aren’t giving up on this option just yet, we just need to do more research on how to make ti work 😁
Hi, is there any thought of supplying lactose free milk.
Hey Julie, great question! We certainly will be! We will be supplying our Lactose free milk in a 1.5L container which is pictured at the top of this post. 😁 You can actually buy our lactose free milk already though it currently only comes in a 1L container.
Hi Beth, I’ve been buying 2lt Mungalli Lactose Free Milk for 3 yrs now at our local store.
Hey Rose, Mungalli has only recently been selling our lactose free milk in 1L bottles but our sister brand, Misty Mountain Farms, have been selling lactose free milk for a number of years now! The purple lid right? It’s pretty tasty stuff! 💚🧡
I live in Cairns. Family of 6. I would love to buy your milk because you are our local dairy. My kids find it to creamy. Is there something between lite milk and full cream.
Hey Dianne, thanks for taking the time to share your feedback! The discussions around this change have really highlighted the need for a large option for our milk. So we will continue to research how we can do this! 😁 Our Full Cream milk contains just over 4% fat while our Low Cream milk has 2% fat! However because we have jersey cows which have really creamy milk both our Full Cream and Low cream are very creamy! 😁
1.5 litre is perfect. We don’t always finish the 2l bottles and 1l is it quite enough in our household. A great initiative. Well done Mungalli.
Thank you for taking the time to share your feedback Jessica! It’s great to hear this change will work for you! 😊
Would be nice to consider a broken ring cap and save some of our bowerbirds ?
The Greater bower bird collects purple and green, there are certainly less numbers of those birds around now. In NSW they stopped the unbroken circle in blue because of large numbers of documented Satin bower birds that had been strangled.
Hey Josh, thanks for taking the time to share your thoughts with us! It’s definitely something to consider! We will raise this with the team.
Love your research and desire for sustainability. I will continue to buy Mungalli and the 1.5 litre will suit me better than 2 litre. As a sole householder I often had to freeze some of the 2 litre or throw the last quarter away when it soured.
Cheers
Hey Patty, thanks so much for taking the time to share your feedback! We are really happy to hear this change will work for you! 😁
I care that u even care. We only buy Mungalli. Occasionally a naughty iced coffee too 😉
That is great feedback, thank you for taking the time to share it Sandi! Our Iced Coffee’s are sugar free so don’t feel too guilty about occasionally indulging! We know we do 😉
750mls is a waste of time.
I buy 1 litre cause 1 litre works ….. 750 is not what I want
Hey Dave, we are sorry to hear this change isn’t working for you. It certainly is a big change for all of us and it was a really big decision to make but we felt the benefits far outweighed any challenges that arose. Perhaps the 1.5L will work better for you? Thanks for taking the time to share your feedback!
What a great spiel to explain to your consumers all the reasons for your decisions… so lucky to have such a wonderful caring local company as yourselves
Thanks so much Carol! 🥰 At the beginning of this process we had strong ideas of what sustainability was – a lot of which revolved around glass. However our research pushed against these assumptions which is why we felt it so important to share our thought processes! Thanks for taking the time to read this post! 😁
Thank you for such a good explanation. The change won’t bother me at all.
Thanks for taking the time to read the post Judy and providing your feedback! We are glad to hear this change works for you! 😊
This isnt about the milk but could you sell your cream in 1L or 500ml bottles, 2L at a time is just too much. I tried to persist buy freezing it and making my own butter or ice cream but it would regularly go off before i used it all
Hey Jerry, we have just sent you an email in regards to our cream! 😁
That is fabulous! Good luck!
Thanks so much for taking the time to share your feedback Jenny! 😁
Will always buy Mungalli milk no matter what, as you’re the best and our son only drinks yours!
Thanks Winny, we really appreciate that! Your son must have very refined tastebuds! 😉
The only full cream milk on the market. But just can’t follow the company’s reasoning. for the change
Hey Jon, thanks for taking the time to share your feedback! As we mentioned in the post we really want to be able to pay our farmers more! Rob and Dan grew up in a thriving community of dairy farmers in a very prosperous town. This is no longer the case and they really want to change that. If we can pay our farmers more than they might be inclined to stay on the farm and their children might be more inclined to stay in the area too. We hope that makes sense to you!
Am so pleased you have found a suitable alternative, Love your milk ❤️❤️
Thanks Lesley! This is the first step and we will continue to research this as new technologies become available! 😁
I would buy your milk regardless of packaging. Don’t care about size or cost. Just the quality of your amazing milk!!
Now this a such a lovely comment to read. Thanks for taking the time to write to us Ken and share your feedback! 💚
1.5 probably suits us better, we are only 2 in our household. However delivery is only once per week to our retailer, so that negates the benefit.
Anyway, if 1.5 is per millilitre the same price as 2 litre, I am all for it.
Hey Patrick thanks for taking the time to share your feedback! Our RRP on a 2L bottle of milk is currently $5.90, while the RRP for our 1.5L will be $4.99. 🙂
Love the new look packaging and love the reasons why you are changing. Well done! Can’t wait to see the new bottles in my local supermarket.
Thanks so much Natasha! We appreciate you taking the time to share your feedback! 😁
Love your milk. Your milk in any container, will taste just as sweet.
Thank you Robert! We’re glad to hear you’re enjoying our milk! 😁
Great write up very informative, Mungalli is the best!
Thanks Jonno! 💚
I have been buying your products for many years, Milk – Yoghurt – Ricotta – Feta – Eggs – lucky enough to grab some fresh butter a few weeks ago, they are all so good.
Love the new look packaging .
Thanks Karen, that means a lot to us! 💚 We can’t wait to bring you more products to love 😁
We love your milk and congratulate you on keeping things going in a more sustainable way. The fact that our supermarket runs out of your milk first proves how popular it is. People recognise quality.
We love your Greek yoghurt too, it’s the best!
That’s awesome Leisa, thank you so much! 💚
We love your milk. We get 18L delivered to our mail plane every 3 or 4 weeks. Fantastic service from Mungalli Dairy. We love you even more with the commitment you are putting into improving the sustainability of your packaging. The size change is absolutely fine with us 😊
Hey Judith, that’s amazing, thank you very much! 💚
We are big consumers, 2 x 2L full fat and 2 x 2L Jersey a week, sometimes more.
So really not sure how the 1.5L is going to work out for us.
Abit sad as we absolutely adore your milk and have been buying for a long time.
We shall see.
Hey Veronica,
Thanks for taking the time to share your feedback! The biggest bit of feedback we’ve had in regards to our bottle change is that people want our milk in bigger bottles! We’ve listened and are investigating ways we can offer our milk in a bigger bottle. We will let everyone know when they are ready for sale 💚
I think a larger carton will also sell, my daughter has a large family and likes to use three litre bottles as it is easier to fit in the fridge, a handle for these big bottles would be recommended however.
Thanks for the explanation, much appreciated. I think I paid the same price as for 2 L at Yorkeys today which is not so good however. Has the wholesale price gone up? Glad to pay the farmers more, the milk is the best.
Hey Alison, thanks for the feedback! We’re investigating a 3L bottle option with a handle and will keep everyone in the loop on when this is available! The price has gone up, though there are some discrepancies between supermarkets. A 1.5L bottle of our milk should retail for $4.90 as opposed to a 2L bottle which was $5.95. If they are charging more then the store has put their own price on the bottle. However that still means we have increased the price of our milk. It’s the first price increase we’ve had in over 4 years. This change also means we will be paying our farmers more so that we can guarantee that our farmers are getting a good farm-gate price that will see them here long into the future producing milk of the highest quality. 💚
Just bought a new bottle this morning. They look great.
Amazing! Thanks so much for the feedback Lisa! 💚
I Will always purchase your products they are brilliant.
I personally love the new bottles. I find the older ones harder to clean.
Thank you for your write up along with your research. Out of interest is your tea house open yet?
Hey Penny, we’re glad to hear the new bottles are working for you! I’ve sent you an email in regards to our cafe opening hours 😊
I came here to find out why there is no longer 2L bottle. Thanks for the explanation. We’re in Cairns and each week we buy 2x 2L Organic full cream, 1x 2L lactose free, and 1x 2L pure cream. Your milk is so creamy it’s the best! We’ll keep buying your milk and will be happy to pay—whatever it will take for our local farmers to survive financially and sustainably manage the land. Please go biodynamic. You have our support! 😊
Thanks so much for the kind works Tivani! We are also investigating a 3L bottle option so perhaps that would work better for your household!
We moved to the Gold Coast this year. We miss your milk so much. Nothing compares. Do you have any stockists in Brisbane or the GC?
We certainly do Natalie! Try Flannerys in Benowa or Robina! Otherwise try Wholehealth Pantry in Palm Beach! 😁
Good on you guys for caring about the farmers and the environment !!! Im running a business that ive fought hard to keep the packaging compostable and in Australia there are not a lot of options.
As for the size having 3 children that drink 2 litres a day id be wanting the 3 litre option for sure .
Hey Sherrie, sustainable packaging certainly isn’t easy! The more we researched the more we found ourselves banging our heads against a wall….
We are definitely looking into 3L options so please bear with us as we get this one sorted! 😁
Dear Robert and crew… Enjoyed reading comments. We are delighted to be a small part of you with our Seaweed for your pastures it is just one reason your milk is so good.
Thanks Grahame! That’s definitely a reason our milk tastes so good! Thanks for being a part of our journey! 😁💚
Absolutely LOVE the new packaging! I struggled to lift the old 2 litre so find the 1.5litre great! I would buy your milk in any packaging! It is soooo good!❤❤❤
Hey Amanda, that’s great feedback – thank you! 💚
I can understand your decision to try and pay your suppliers more to keep them, and appreciate it greatly. I would like to see you go along the bioplastic route with the hemp plastic. Oil plastics like PET are not biodegradable at all. Simple as that. HDPE is more biodegradable than PET so you have gone backwards there. PET is a synthetic that is worse than HDPE. I am surprised that milk bottles cannot be turned in on the bottle collection scheme for ten cents per bottle. Do they only award booze bottles?
I think a one and three litre HDPE full cream offering would have been a smarter move, and would have been good value. HDPE is more biodegradable than PET.
I drank Mungalli milk for nearly two decades up to this point, I think the HDPE was the best bet to minimize the persistence of oil plastics with better biodegradability, and value as one.
The milk is beautiful, but I would like to see bio plastic or glass used with a glass bottle return program with a deposit given towards another full glass bottle of Mungalli milk.
It is all a juggling act, but hemp plastic would be a very smart move towards a more environmentally friendly packaging option.
Hey Byron, thanks for sharing your feedback. Apologies for my own lengthly response, as I wanted to answer your very valid questions properly. I think there is a lot of confusion around biodegradability of plastic due to misleading labelling. Nearly every material will biodegrade, given enough time. But the length of the biodegradation process is highly dependent on things like humidity, temperature and time.
There was a test done at the University of Plymouth in England recently. The test was done on biodegradable, compostable, and oxo-biodegradable, as well as conventional high density polyethylene (HDPE) bags. (On a side note the European Commission has recently recommended a ban on oxo-biodegradable plastics, because of fears that they break down into microplastics.)
In this experiment, the bag labelled “compostable” disappeared entirely within three months when it was left in seawater. In soil it remained intact for two years, but disintegrated when the researchers loaded it with shopping. The rest of the bags – including the one labelled “biodegradable” – were still present in both soil and sea water after three years, and could even hold shopping. If you want to read more check out this link –
We chose PET because this plastic can be recycled numerous times back into new bottles in the form of rPET plastic, as well as carpet, clothing, industrial strapping, rope, automotive parts, and a whole host of other uses.
You are correct however – it is frustrating that the container deposit scheme will not take milk bottles. This is something that would have to be raised with them directly. If you do hear back we would be very interested to hear their response!
This is the first step down a long pathway towards sustainable packaging but there will be more to come. You are the second person to mention hemp packaging to us so we will definitely have to keep an eye on that space!
Thanks again for getting in contact and asking such great questions!
All the best,
Beth
As I’m a cynic, I question why you promote the recycling of your containers when there is no recycling bins in the Mareeba, and possibly other Shires. You have an honest product which I believe is devalued by this misleading information. Also, how much of the approx 13% increase in the price of your milk has been paid to the farmers? Your advernews in Mareeba Express reads like spin.
Hey Greg, thanks for messaging us! As a business we are doing as much as we can to be as sustainable as possible. It’s really disappointing to hear that in 2020 there isn’t recycling bins in Mareeba – this is definitely something that needs to be addressed with the local council!
With the increase in price of our milk, our farmers will see a price increase of 15% per litre of milk! Thanks for taking the time to comment!
I would love to see you sell your iced chocolate in 1.5L bottles as I can drink two a day (when I buy them, not actually 2 every day lol). I love how thoughtful you’ve been around all of this. You’ve certainly done your research! I agree that biodegradable isn’t actually a good thing. Biodegradable in Australia just means will break down, but it breaks down into microplastics, so recyclable or compostable are the best for that. I love that you are listening to feedback and working hard to be environmentally friendly, fair to the farmers, and fair to consumers. I just wish your iced chocolate didn’t sell out so quickly at Woollies. Often there is only 1 or none left when I get there 🙁
Hey Tammie, thanks so much for taking the time to comment! We are definitely investigating a 1.5L bottle for the chocolate BLISS – it’s my favourite too! 😉 Yes, it seemed like the more we researched the harder the decision actually became! This is a great first step and we will continue to work towards even more sustainable packaging in the future!
Absolutely love your milk and buy 2 to 3 2litre bottles a week. Personally prefer the old two litre bottles. Just the right size and with the handle on the bottle is much easier to manage. The round ones not so much.Great milk tho.